Return & Refund Policy

We want you to shop with confidence. If you are not satisfied with your purchase, we offer an easy return and refund policy.

1. 10-Day Easy Return

You can return the product within 10 days of receiving your order if:

• You received a damaged product
• You received a wrong product
• The product has a manufacturing fault

The product must be unused and in original packaging to be eligible for return.

2. Open Parcel Delivery

We offer Open Parcel Delivery, which means you can check the product before payment.
Please note that open parcel is only for product checking, not for product use.

3. Refund Policy

Once we receive the returned product, your refund will be processed within 3–5 working days.

Refund will be issued via:

• Bank Transfer, or
• EasyPaisa / JazzCash

4. Exchange Policy

If your product is damaged or faulty, we will replace the product free of cost.

5. Items Not Eligible for Return

We do not accept returns if:

• The product has been used
• The product is damaged by the customer
• The product is without original packaging

6. How to Request a Return

To request a return, contact us on:

• WhatsApp: [Your Number]
• Email: [Your Email]

Provide:

• Order Number
• Product Name
• Issue Photo/Video Proof